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How to Contact Us

At New Concepts Travel Marketing, we pride ourselves on providing the highest quality of customer service.

Please contact us for any product enquiries, for advice on which publications to order, or for your Winair reservations .

  • By email: Sales@newconcepts.ca
  • By fax: 604 272 4574
  • By phone: 604 272 1174 or Toll free (North America) 1-888-975 7888
Our mailing address (if mailing a payment, or for any other correspondence) is:
New Concepts Travel Marketing
2 - 3088 Francis Road
Richmond BC Canada V7C 5V9

Our office hours are: 9 am - 5 pm Pacific time (noon to 8 pm Eastern time), Monday to Friday
We also periodically check email in the evenings and on weekends.

For instructions on how to order our products, or other Frequently Asked Questions, click here.
To request a Winair reservation, click here.

Or for any of the above, you can send a message to us using the form below:

    Contact Us
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